Friday 2 November 2012

Can mobile banking services boost up overall revenues?

Financial institutions that look for novel ways to enhance customer service have found a fitting platform that takes the form of mobile banking services. The mobile channel has provided immense opportunities for banks to get closer to customers, and to win the confidence of customers through well-built services. Most importantly, mobile banking services serve well to boost up revenues, where banks can create a swell in their bottom line.

Expand coverage and distribution

By introducing services built on mobile banking, banks are better placed to go beyond certain geographical limits and expand their reach. Moreover, financial institutions gain the ability to up-sell as well as cross-sell products to current customers by affording such services. With the ability to expand coverage and distribution, banks are at an advantage to enhance business operations and their bottom line as well.

Gain mileage out of customer analytics

There is another opportunity waiting in the wings for the financial institution that provides mobile banking service. Banks gain useful analytics data that throw light on purchases made by customers and on places where customers buy items, among other valuable details. Such valuable customer analytics data work in favor of financial institutions that can sharpen their abilities to bring new customers under their fold.  With useful data, banks can enhance customer service, decision-making capabilities and lure more customers to improve their bottom line.

Provide complimentary services, real-time access

Banks that build mobile banking solutions are not only paving the path for convenient banking but are also adopting the right strategy to introduce other facilities through such solutions. While banks offer services built on mobile banking, they help customers to make a comparison of options at a point and at a time they plan to make their purchase. In addition to this facility, banks are at an advantage to afford complimentary services, as that of financing options and insurance quotes, as when they provide such services. Financial institutions can make use of this opportunity to romp in customers and create a swell in their bottom line.

Roll out marketing campaigns
Financial institutions gain the ability to tailor marketing campaigns that produce heartwarming results when they afford services built out of mobile banking. Through mobile banking service, financial institutions could select a specific purchase point and guide customers to make use of temporary line increases. There are other ways that can be put to diligent use to lure customer attention and to increase the overall revenue.

With several advantages afforded by mobile banking services, banks are ideally placed to register an increase in their revenues.

Tuesday 16 October 2012

Are banking software solutions future-ready?


As we move into an era where technology could make all the difference to banking, financial institutions need to look into important aspects before coming up with ideal banking software solutions. In essence, banks ought to be well prepared to weather future storms, and well equipped to override future challenges to afford convenient banking for customers.

But, before gearing up to introduce banking software solutions that are future-ready, financial institutions ought to devote their focal attention on important parameters that can produce a great impact on such futuristic solutions. How do we know if mobile banking solutions are future-ready?

Channeling resources

As there is a great change in the way customers look at banking transactions, the future will drive financial institutions to unveil consistent and real-time data at all times. In short, the ways and means adopted by banks to channel resources could go a long way in impacting mobile banking solutions, where financial institutions ought to take note of this feature before coming up with ideal solutions.

As the foresight leads us to a stage where banks would be carrying out sales and services through any channel, where customers could get the transaction initiated in one channel and get that consummated in another, deep thought on these possibilities guides a bank to introduce ideal solutions that cater to the needs of customers.

Risk tolerance

There is a gradual change in the way customers look at risk tolerance, which is another significant factor that can impact banking solutions on the whole. Needless to say, financial institutions should go the extra mile to understand the real needs of customers before introducing solutions that can really meet the exact requirements of customers.

Customer-driven innovation

Handling customer expectations and restoring trust are factors that could produce a resounding impact on the way financial institutions could use their technology investment for better purpose. In essence, banks will have to introduce customer-driven innovations by way of novel solutions in order to be future-ready and surpass the expectations of customers at every stage.

Security and privacy

As technology is producing far-reaching changes with each passing day, a cashless world is not very far away. Though technology could aid financial institutions to introduce solutions that promote convenient banking, there are factors that demand the attention of banks. Institutions will have to find proper answers for privacy and security concerns arising out of such improvements, where solutions that address such concerns will come in handy for banks to handle future challenges in a better way.

While there is a need to introduce futuristic banking software solutions, banks ought to look into important parameters to bring out novel solutions that meet the demands of customers.

Wednesday 29 August 2012

Are there ways to classify mobile banking services?

Financial institutions turn their attention to banking software solutions to tap the potential of mobile devices in their quest to enhance overall business. In the present scenario, when mobile devices have become a way of life, banks are keener to use this platform to afford suitable services to earn customer appreciation and romp in more customers in the process. Moreover, financial institutions go all out to afford mobile banking services that encompass a great variety to enable easy banking service in the process.

At a time when mobile banking service has become the in thing, customers perform various banking transactions through such services without having to spend extra time and energy to accomplish such tasks. There are various types of mobile services that have been built to cater to specific needs of customers. More importantly, these services can be differentiated as they get classified and fall under specific categories. Are there ways to classify mobile banking services?

While banking software solutions introduces mobile services to customers, the services get classified depending on the type of needs that prompt such services. By taking such needs into account, mobile services from financial institutions can be classified under three important service heads.

Push services

One of the prime head of mobile services gets recognized as push services. This type of service arises out of a financial institution’s need to send specific information to customers by tapping the potential of the mobile device. Moreover, such information that is sent through mobile services are based on specific set of rules, where financial institutions are prompted to send alerts to various customers to announce some important message to customers. The alert could take several forms, as that of check book alert, check bounce alert, and channel alerts among other alerts that get sent to customers.

Pull services

Another significant category pertaining to mobile services rendered by financial institutions allude to pull services. In this type of service, a customer initiates the action where the customer is keen to extract information or service from banks. Pull services encompass a wide variety that includes the need to make balance enquiry, carry out fund transfer, obtain bank statement, and gather information on the past bank transactions among other needs.

Request services

Needless to say, request services happen to be another important category pertaining to mobile services. In this type of service, banks render services to cater to several requests made by customers. Request from customers include various forms, where customers place a request for check books and account statement among other requests.

While banks render mobile banking services to afford convenience banking, the services get classified according to the need that pushes banks to render such mobile services to meet specific customer needs.

Thursday 23 August 2012

California Bank & Trust - Comes with new improvements to CBT mobile banking app

Its really a good news for customers of California Bank and Trust (CB&T)

The news is they have now comes with some good improvements to CBT Mobile banking apps. 

They announced that, the bank's customers who are using personal accounts now can use "Bill Payment" feature from their mobile devices anywhere and anytime.

Also, they have introduced business mobile banking for business account holders.

As a result, it enables CBT personal and business account holders now can securely access the mobile banking services such as deposit, loan, credit card accounts, line-of-credit and more from their mobile devices.

With the use of CBT personal or business banking applications, account holders can able to get access to their business and personal banking account, review transactions, fund transfer, search activity, find bank branches and ATM locations and more activities from their mobile devices.

I am sure California Bank and Trust will get maximum customer adoption and provide good user experience to their banking.

I hope, these enhancements will be the good foundation for customers to have safe and convenient access to their bank accounts. I hope CBT mobile banking customer will enjoy the mobile banking.

Tuesday 21 August 2012

Four prime reasons that push banks to provide mobile banking services

Mobile devices have not only defined communications pertaining to this age but have also impacted several other fields in a great way. Banking is an area that has tapped into the potential of mobile devices, where financial institutions take measures to provide unparalleled mobile services to capture the imaginations of customers. Mobile banking services has become the in thing for banks to attract the attention of customers, and with it, create a swell in the customer base.

Financial institutions invest faith on the abilities of mobile banking software providers to introduce novel mobile banking services, which happen to be a surefire way to gain customer’s confidence. There are prime reasons that push financial institutions to go in for these services, which also bring about a great change in the way a bank functions to afford top notch customer services. What are the four prime reasons that drive financial institutions to opt for mobile services?

Defend business

Mobile payments have become the most sought after payment option for online shoppers and others who make payments through online medium. In such a scenario, several sources have come forward to enable easy mobile payment option and these sources encroach on financial institution’s payments business. In order to defend its business, financial institutions go all out to introduce novel measures to afford easy mobile payment facilities for customers and gain ground in this niche. To thwart the challenges posed by non-bank rivals, financial institutions are keen to make use of mobile banking service to increase their payments business.

Generate big revenue

Payments business is one of the significant business areas pertaining to banks, where financial institutions make the most of opportunities to excel in this business. Mobile service is one of the novel ways to enhance payments business, which is also the ideal way to generate big revenue. By increasing mobile payments business, banks are at an advantage to increase their revenues.

Interact with customers

As financial institutions look to adopt effective measures to make banking easy for customers, they are also pushed to establish communication with customers to interact with them. This is the only way to gain customer’s confidence, where banks tend to make use of mobile services to interact with customers and to get closer to them.

Gain competitive edge

As banks look for ways and means to get closer to customers, they bring out novel measures to attract the attention of customers. In this competitive age, mobile services allow banks to gain that much needed competitive edge and to romp in more customers in the process.

There are four prime reasons that push banks to provide mobile banking services, which not only pave the way for convenient banking service but also help banks to enhance their bottom line.

Monday 13 August 2012

Would mobile banking solutions undergo great changes


With each passing day, financial institutions are introducing novel measures to woo customers and romp in more customers in the process. Customers have gained prominence in this age, as they decide upon when, how and where to make interactions with the bank to carry out all transactions. In their efforts to cater to customer demands, banks come out with ideal mobile banking solutions that capture the imaginations of customers.

While making use of banking software solutions built by reputed banking software companies, banks tend to get closer to customers and allow customers to make the best use of convenient banking service.  As great technological advancements define this present age, banking software companies never miss out on an opportunity to use the most modern technologies to introduce groundbreaking banking software solutions. With financial institutions increasing their mobile banking efforts, significant changes in mobile banking solutions await customers. Would there be great changes to such mobile solutions unveiled by financial institutions?

Younger crowd

There is a shift in the focus offered by financial institutions, where banks are now keen to attract younger customers with relevant banking solutions. This shift in the trend is sure to produce a sea change in the way mobile solutions get built for customers. Mobile apps will rule the roost; as such mobile applications that cater to the younger customers who look for convenient methods to view account balances, conduct transactions, and transfer funds among the banking transactions tend to create ripples in the market. Technologically advanced solutions that would set the trend for novel banking solutions will be lapped up by financial institutions that aspire to make a mark in this niche.

NFC technology

Needless to say, NFC or that of Near-field technology is gaining popularity with each passing day. Financial institutions would be looking to tap the potentials of NFC to build solutions that find the nod of approval from customers. Mobile payments would be made simpler with the introduction of NFC technology, as shopping with Smartphones would also be made easy with the aid of this technology. NFC technology is another major change that is waiting to take the mobile banking world by storm.

Digital wallets

Digital wallets happen to be another mode that is gaining grounds in the mobile banking niche. Primarily digital wallets get used by online merchants for handling online payments, where customers make use of this mode to make payments through Smartphones. This is a mode that can impact the mobile solutions introduced by banks, and this mode will be lapped by financial institutions to make it easy for customers to use online payments.

Mobile banking solutions can undergo great changes, with the trends making a great impact on the solutions built to afford convenient banking for customers.

Tuesday 15 May 2012

Four channels of Mobile banking services

As financial institutions are tapping the potentials of mobile devices to reach more customers, mobile banking services have assumed greater significance in the recent past. There is a great shift in the trend, where customers are making use of their mobile devices to make use of the anywhere, anytime service unveiled by banks. With such mobile banking solutions, banks are in a better position to offer an extensive service range that makes it easy for customers to perform banking transactions.

By seeking the services rendered by banking software companies, banks are well placed to introduce novel mobile banking services. Most importantly, these services get deployed on one of the four channels that get used for this purpose. The channels get recognized as the SMS, IVR, WAP and Standalone Mobile Application Clients.

IVR

The IVR or the Interactive Voice Response is one of the channels on which mobile banking solutions get deployed. This service gets operated by way of pre-specified numbers that the financial institutions promote amid their customers. In this operation, stored electronic message greets a customer where a menu comprising of many options can be put to use by the customer. The Interactive Voice Response Service comes with some limitations and is also a costly option when compared to the other channels.

SMS

While banks seek the services of banking software companies to build ideal solutions, SMS is one of the preferred channels on which the service gets deployed. In this type of service, SMS gets used for providing mobile application based banking. Customers are able to get information about the account balance details through this service, and SMS gets used by financial institutions to offer enquiry based banking services. SMS, as of now, is not considered to be a popular platform for transaction based services.

WAP

The Wireless Access Protocol utilizes a concept that is akin to the one utilized in Internet banking. In this case, WAP sites are maintained by banks, where customers make use of WAP compatible browser to access such sites, with the help of mobile phones. With this type of service, banks are in a better position to afford secured and reliable services to customers. There is also the possibility of accessing transaction and enquiry based services as well as complex transactions that take the form of trading pertaining to securities.

Standalone Mobile Application

Standalone Mobile Applications are held as the best option for providing complex banking transactions. In this case, mobile applications clients ought to get downloaded on that of the device pertaining to the customer. Moreover, applications get customized to suit the mobile phone on which its gets operated.

By offering mobile banking services on four major platforms, banks aim to make it easy for the customer to conduct their banking transactions.

Monday 7 May 2012

Banking software companies and their Vision and Mission

In their efforts to introduce mobile banking services, financial institutions take measures to find reputed banking software companies that have carved a niche in this field. Software companies that build effective solutions are well equipped with the needed resources, as the companies adopt result-driven practices to afford ideal solutions to banks. The experienced professionals at the reputed banking software companies understand the real needs of banks, as they bring out mobile banking solutions that meet the real needs of clients.

It is the vision and mission of the reputed banking software companies that drive the companies to accomplish desired results. With the prime objective to afford customized solutions to financial institutions, software companies go the extra mile to bring out effective solutions that provide suitable answers to banks. How does the vision and mission of such companies push the companies to deliver fruitful results?

Empower clients

The prime factor that drives the software companies to build effective solutions is their objective to empower financial institutions with innovative business solutions. By affording robust mobile banking solutions, such reputed companies allow the banks to gain competitive advantage, and afford unparalleled services to customers in the process. Moreover, with such spotless services, banks are better placed to win the confidence of customers. Financial institutions are also in a position to introduce a range of services through this solution, which allow banks to romp in more customers and improve its profit on the whole.

Successful implementation

Apart from building robust solutions that fuel the growth of banks, the reputed company is keen to implement the solution in a successful way. The software establishment goes all out to ensure successful implementation of such solutions, which works in favor of the financial institutions.

Deliver client success

The reputed company that paves the way for effective solutions is also a company that strives to deliver client success. In order to deliver client success, the software organization brings its expertise to the fore to build effective solutions that fuel client’s growth and success. Most importantly, the company that has earned a reputation for building robust software delivers innovative solutions that bring fruitful results for financial institutions.

Protect client’s investment

Most importantly, the reputed company is driven to provide more value for the client’s investment, and the establishment never fails to bring out customized solutions that provide great value for the client’s investment. The reputed company adopts effective strategies to protect client’s investment, and pave the way for long lasting solutions that enhance the bottom line of financial institutions.

The vision and mission of the banking software companies drive the companies to adopt effective strategies to build best solutions for clients, and to protect client’s investment in the process.

Thursday 26 April 2012

Are mobile banking solutions providers able allies of financial institutions?

In a fast-paced world, consumers want solutions to all their needs immediately and establishments look for novel measures to cater to the demands of customers immediately and effectively. In an effort to afford convenient banking services to customers, banks have started utilizing mobile banking solutions that allow financial institutions to win the confidence of customers.

As more and more financial institutions have realized the significance of mobile banking services, the need to hire banking software companies has also gone up in the recent past. There are reputed mobile banking solutions providers who cater to the demands of financial institutions, and who bring out result driven solutions in the process. Are mobile banking solutions providers able allies of financial institutions?

Novel customer experience

Needless to say, mobile banking services pave the way for a novel customer experience. When institutions hire the services of banking software companies to find perfect mobile solutions, the institutions are exploring a great possibility to afford enriching customer experience through such solutions. By allowing the customer to perform all banking transactions with ease, banks save customers’ time and afford a rich experience in the process.

Services through mobile channel

Financial institutions derive great benefits when they introduce mobile services, and banks have found a good channel to provide fast and reliable services to customers. The mobile channel happens to be robust channel, and the potentials of this channel have been tapped by the financial institutions through the means of mobile banking solutions. With the aid of this channel, banks are better placed to extend a wide range of services to customers and to enhance its profits margin in the process.

More time for other challenges

Though customer service is the most important aspect that arrests the attention of financial institutions, there are other challenges that deserve the attention of banks. In essence, banks should devote enough time to overcome other challenges, which is made possible when institutions introduce mobile solutions. With such solutions, made possible by the efforts of reputed software companies, banks are placed to afford convenient service and are in a good position to tackle all other challenges that come in several forms.

Reduce costs

As institutions have found a robust channel to introduce various services to get closer to customers, they are better placed to bring down the overall costs involved in offering services to customers. By allowing banks to cut costs, solutions offered by a reputed software company works to the advantage of banks, as the solutions also allow banks to register better productivity and profitability.

By offering customized solutions, and by allowing banks to reap rich rewards, mobile banking solutions providers are held as able allies of financial institutions.

Friday 20 April 2012

Advantages of Mobile Banking

Nowadays mobile banking became part of banking activity. Many of the bank customers use their mobile devices for mobile banking activities such deposit, fund transfer, view the banking transactions, and so on. Mobile banking are convenient and they can quickly access and do the mobile banking activities. The following are some advantages of mobile banking,

1. Through out the Mobile banking services, banks allows their customer to quickly access their banking information and access banking transactions and activities quickly. It saves their time.
2. Booming of banking software companies, so many banks are started to provide mobile banking services to their customers. Thus it makes mobile banking became cost effective.
3. Mobile banking become very safe and secured. Whenever you do mobile banking, you will receive SMS and it can not be done without your support.
4. We can do funds transfer instantly within your bank.
5. Mobile banking offers Mobile Payments, Core Banking, Trading Systems, Investment Banking, Commercial Banking and more can be done through your mobile.

Resource:  Bank-Companion.com is one of the leading banking software company which give financial institutions a competitive edge by integrating state-of-the-art technology with a host of innovative mobile marketing and advertising features.

Thursday 12 April 2012

Mobile banking services - To get rid of unsavory customer experience

Financial institutions are going the extra mile to introduce mobile banking services to afford pitch-perfect services to customers and to stay ahead of the competition. While making an earnest effort to build effective mobile solutions, banks seek the services of reputed banking software companies that are known to build novel mobile solutions.

Mobile banking services are not only looked upon as ideal tools to lure the attention of customers, but are also held as potent weapons that help banks to get rid of unwarranted customer experiences and service costs. With such solutions, financial institutions meet the expectations of customers and pave the way for a pleasant banking experience in the process. What is the prime factor that drives banks to introduce effective mobile solutions?

No disjointed customer experience

Needless to say, banking software companies build customized solutions that meet specific needs of banks and that aid banks to gain a competitive edge in the market place. While this solution gets introduced by banks, customers make the most of this banking experience and become loyal customers in the process. Financial institutions can rid of disturbances in their services, and can get rid of disjointed customer experiences that can harm the reputation of banks with the aid of such solutions.

No strained relationship

As there is stiff competition to lure customers’ attention, banks go all out to provide customer experience by rendering good services. The mobile solutions built by banking software companies happen to be effective solutions that allow banks to win customer confidence and enjoy good long-term relationship with customers. With this solution, there is no strained relationship with customers, where banks can bring in more customers in the bargain.

No yawning gap

As the need to offer convenient banking services has pushed banks to introduce novel measures, financial institutions roll out effective strategies to arrest the attention of customers. By implementing mobile solutions, banks make sure that they are not lagging behind competitors and are on the right track to attract customers. With this solution, financial institutions close the yawning gap that can result from the usage of worn out and old procedures.

With the mobile banking services, banks get rid of unpleasant customer experiences and stay on the right track to woo customers in the process.

Monday 9 April 2012

Points to consider when evaluating banking software companies

Nowadays, the number of banking software companies are increasing and business owners have facing the challenge to choose best banking software provider and they have so many questions going through their mind while in selection process. Here are some useful tips which helps financial sectors to choose the best banking software company.

Resources - Resources to consider include financial, technological, staffing, and availability.
Identify Stakeholders and Create Your Team – Possible stakeholders to consider include: senior management, compliance and audit departments, loan servicing, lenders, branch managers, tellers, trust, officers, legal counsel, etc.

Analyze Your Needs & Requirements Specify – After review of current processes, begin to evaluate Which features are “needs” and Which are “wishes”. In addition, start to prioritize your needs and wishes. So, develop a slate of questions to ask the banking software companies you approach.

Evaluate & Select Vendor – Before choosing the vendor, the foremost thing is to ask for the demo of their projects and know information about their projects. After looking at the product, it is wise to do an extensive review of the ‘top vendors’. To do so, perform reference checks and adaptability in depth reviews.

Management Implementation – To Ensure timely implementation, it is important to assign a project manager and implement a published timeline. Put into place the proper resources Ensure that sufficient image conversion and training are completed on time.

Keep Communicating – Open and frequent communication with the vendor and internal stakeholders is key. Iimplementation is truly art form to Financial institutions are no exception to this rule, especially in today’s tech-based marketplace.

Tuesday 3 April 2012

Do financial institutions derive good mileage out of mobile banking services

In a complex world where competition rules the roost, banks are always on the lookout for novel strategies to enhance customer service. Needless to say, financial institutions earn name and fame only when they offer spotless customer service. In their attempt to win customer confidence, institutions are making good use of mobile banking services to offer top notch services to customers. Financial institutions have started hiring the expertise of banking software companies to build effective solutions that in turn sets the trend for easy banking experience. Most importantly, institutions gain good mileage out of mobile banking services, as they make a rapid progress to bring in more customers in the process.

Perfect fit

Financial institutions plan to offer mobile services to afford convenience for customers. In essence, banks tend to tap the potentials of mobile devices to reach customers and to afford various customer services through this channel. The ideal solution built by banking software companies suits various mobile devices, where the institution can introduce customer services through the mobile channel. Such mobile solutions built by reputed companies prove to be a perfect fit for all kinds of mobile devices.

Rapid delivery

Banks look to build a robust online platform, and build services to reach customers at a faster pace. The prime element that drives a financial institution to afford mobile services is the need to ensure rapid delivery of banking services to its clients. The mobile solutions designed by renowned banking software companies make it easy for the financial institutions to deliver a wide range of services to customers at a quick pace. With this solution, a bank is well placed to afford quick services to customers and earn customer confidence in the bargain.

Delightful customer experience

A customer visiting the bank to carry out banking transactions is a thing of the past as more and more institutions are making diligent use of mobile solutions to afford easy banking experience to clients. When banks offer mobile banking services, they adopt an effective strategy to offer convenience banking to clients, which also paves the way for a delightful banking experience. Customers find it easy to manage their activities with the aid of mobile solutions unveiled by financial institutions, as they enjoy this novel banking experience in the process.

By introducing solutions built by reputed banking software companies, financial institutions gain good mileage out of the solutions, as they make rapid progress to enhance their customer base.

Wednesday 28 March 2012

Banking software companies and the effect of their solutions

In an effort to streamline their operations, banking institutions explore avenues to introduce novel strategies that help institutions provide good services in the bargain. In this competitive world, banks are forced to strengthen their operations to gain customer confidence in the process. In their quest to introduce novel measures, banks utilize robust software built by leading banking software companies to streamline their operations.

By unveiling novel mobile banking services, built by reputed banking software companies, banks are able to lure the attention of customers, and are able to cater to the demands of the customer in the best possible way. The productive solutions offered by software companies seem to work in favor of the financial institutions that aspire to serve customers in an effective way.

Enhance reputation

A financial institution that wants to create ripples in the market has to gain good reputation in the first place. To earn good reputation, a bank has to introduce novel ways that can make banking easy for customers. By making use of mobile banking services, built with the aid of reputed companies, a bank is well placed to provide good services, and earn good reputation in the process.

Systemize operations

Financial institutions ought to take control of operations to serve customers in the best possible way. Moreover, a bank unveils several operations that are carried out to provide various banking services to clients. In essence, a bank has to systemize operations, and take good control over operations to register good growth in the process. With the tool designed by reputed software companies, a financial institution is well placed to systemize operations and take complete control of its operations.

Gain competitive edge

To gain good reputation, and to attract new customers, a financial institution has to gain the much needed edge over competition. This can be achieved only when a bank introduces novel measures that lure the attention of the target audience, and that guide banks to offer unparalleled services to customers. With the software built by reputed companies, a bank is at an advantage to get the edge over competition.

Improve services

Most importantly, a financial institution should enhance its services to win customer confidence. By implementing banking solutions built by recognized software companies, a bank adopts the right strategy to improve its services and earns customer confidence in the process.

The banking software built by banking software companies works in favor of financial institutions and the solutions guide institutions to perform important functions that are essential to register good growth in the process.

Tuesday 20 March 2012

Queries on mobile banking services that taunt customers

Financial institutions are exploring avenues to find ideal ways and means to render good services to customers, and to earn their confidence in the bargain. In their effort to offer good services, banks have started offering mobile banking services that work to the advantage of the customers. With the aid of banking software companies, financial institutions are rolling out mobile solutions to cater to the demands of customers. Though mobile solutions have attracted the attention of customers, there are queries about mobile banking services that taunt and haunt customers. What are the queries that deserve proper answers?

What is the specialty?

Financial institutions seek the services of banking software companies to introduce mobile solutions that work to the advantage of customers. These solutions are so special, where the solutions offer a wealth of benefits in the process. With the help of mobile phones, customers can gain access to their account, and conduct several transactions without having to invest more time and energy to accomplish such tasks. Whether it is the need to glean details on recent transactions, or the need to access card statements, this facility makes it easy and comfortable for a customer to gather the needed details.

What are the charges?

In most cases, banks offer free mobile banking facility, and the customer needn’t shell out extra money to make use of this facility. In offering free services, financial institutions are keen to win customer confidence by offering good mobile services to customers.


Why apply for this facility?

In the first place, a customer wants to know as to why he should apply for this facility. Mobile banking has made things easy for banks and customers, and with this banking facility, a customer can carry out banking transactions from any part of the world, and at any time that suits the convenience of the customer. By applying for this facility, a customer can make good use of the anytime anywhere banking mode, and save his valuable time in the process.

What are the requests to be made?

Another query that demands a suitable answer is the query about requests that can be made by a customer, with respect to the mobile services rendered by a financial institution. A customer can make use of this mobile banking facility to check his account balance, to glean details regarding the check status, and about details of the transactions among other types of services.

Though mobile banking services have gained popularity amid customers, queries concerning this facility taunt and haunt some of the customers who look for suitable answers to these queries.

Tuesday 6 March 2012

Top Mobile Banking Software Solution Providers

This is the comprehensive list of top mobile banking solutions or banking software companies list. This list has good and reputed companies.They are providing their services to world wide and fortunately they have good track record of developing mobile banking software. When we talk about the clients, they have served leading banks, financial institutions, community banks, credit unions and more banking and financial sectors.
 They are,
  1. Temenos
  2. Polaris
  3. Zylog
  4. Sybase
  5. Capterra
  6. Mfoundry
 They will take care of Mobile banking solutions such as remote deposit, Mobile Payments, Portfolio Management, Online Banking, Risk Management, Depository Systems, Trading Systems, Core Banking, and more features including mobile banking applications.

Thursday 1 March 2012

Hurdles for mobile banking solutions

As customers have started using handsets to make the best use of banking services offered by financial institutions, banks are eager to find the mobile solutions to offer unparalleled services. In this scenario, banking software companies are called upon to build ideal mobile banking solutions, which allow financial institutions to cater to the demands of end users. But, there are hurdles that ought to be cleared by the software company that aims to build good solutions for banks.

Devices

With handsets luring the attention of the general public, there has been a steady growth in the introduction of new devices. As customers make use of different types of mobile phone devices, mobile banking services should be made available on all these devices. The banking software companies ought to consider this significant aspect before they set out to build ideal solutions for financial institutions. Before bringing out a sophisticated application, features supported by the handset, as that of SMS, a WAP browser or Java ME have to be taken into consideration to achieve the desired results.

Security

When banking software companies strain at the leash to introduce mobile banking solutions for banks, there are several other features that demand the attention of the company that wants to build an ideal tool. Security pertaining to financial transactions happens to be a significant feature that needs to be weighed by the software organization. Various features like encryption of data while it gets transmitted over air, password authentication, and encryption of data as when it is stored in a device, among the other important features arrest the attention of the company.

Scalability

As banks provide unparalleled mobile banking services, customers make good use of the services, as there is also a good growth in the customer base. In essence, a customer makes use of this service from various corners of the globe, and the system that is set up to meet this demand has to provide round-the-clock services. This is a feature that demands the attention of software companies that aim to build best mobile solutions for banks.

Reliability

In unveiling such mobile services, financial institutions strive to meet customer demands and offer unparalleled services to customers. But, when customers make good use of these services, their expectations tend to grow, as banks ought to be prepared to meet the growing expectations of customers. Banks gain customer confidence only when its performance is good, as it also becomes a reliable source that earns approval from customers.  This is also a feature that needs to be considered by software companies when they strive to bring out the best mobile solutions for financial institutions.

While a software company is eager to bring out the best mobile banking solutions, it has to take note of important aspects that can impact the solution, to make sure that the company achieves the desired objective.

Friday 17 February 2012

Barclays New Mobile Banking Application

The trending in banking service become through the mobile phones, yes of course it is banks are introducing mobile banking services nowadays. Banks without mobile banking services would not succeed, as the result no more customer adoption. There are so many banking software companies providing mobile banking services to banks, credit unions, financial institutions, community banks and more financial sectors.

Lets come to the topic, Barclays unveiled their mobile banking application to their customers. This special smartie application would allow customers to send money from their account to another. All you have to do is, just add your mobile number by registering and no need to share account details. It is now available only for Barclays account holders. As per the bank resource, this application will allow families and friends to transfer money in faster, smarter and secure way. This application was dedicated for only friends and family only.

It will allow users to send money between 1 and 300 £ daily, and also it will work if you are using smart phone of platform Android 2.2 (and higher version), iOS (and more) or Blackberry. But the main drawback of this application is worth for using this app in mobile broadband and not good for sending money if you are in a rural areas with a poor network connection.


Friday 10 February 2012

5 inherent features of top banking software companies

Mobile banking services have caught the imaginations of financial institutions, as more and more institutions are taking steps to offer top quality banking services to clients. With the demand for these services shooting through the roof, banking software companies are coming out with robust software that of offer ideal solutions to financial institutions. When banks are keen to build software that provides mobile solutions, and when banks plan to hire the services of companies that build such software, five inherent elements of the companies attract the attention of financial institutions. What are the five integral features of top banking software companies?

Wide range of clients

While a bank wants to hire the services of the best company that builds offers mobile banking solutions, it should pay attention to look into the list of clients belonging to the software company. A reputed company has a wide range of clients, and takes pride in its rich clientele that unveils clients from across the far corners of the globe. Established players are known to offer solutions to customers belonging to finance, banking and insurance industries.

Experienced team

Reputed banking software companies are well equipped with experienced team that paves the way for ideal banking solutions. The team comprises of subject matter experts, financial specialists, portfolio managers, investment managers, bankers and other specialists who work together to provide effective solutions for clients across the globe.

Customized solutions

The feature that sets experienced companies apart from ordinary ones is the ability of an experienced company to offer customized mobile banking solutions. Reputed establishments that build mobile banking software have rich experience to offer customized solutions, as these establishments deal with specific needs of financial institutions and come up with solutions that address the real needs of financial institutions.

Software with high value performance

Most importantly, the software company that earns acclaims from various quarters is a company that builds software that is known for high value performance. Moreover, the software gets implemented easily and quickly, and gets maintained efficiently. Complete integration of modules, low operational and maintenance costs, and rapid deployment of various mobile products become inherent elements of the software that gets built to offer mobile banking solutions.

Good support

An establishment that builds software to offer mobile solutions to financial institutions offers good support to make sure that the software functions efficiently and smoothly at all times.

While a financial institution plans to hire the services of mobile banking companies, it has to offer its focal attention on five integral features of a reputed company to pick the best one in the process.

Wednesday 11 January 2012

5 Reasons that have inflamed the popularity of mobile banking services

Financial institutions are eager to offer mobile banking services that would set the trend for convenient banking experience. With each passing day, more and more customers have started to make use of this mode, which has only increased the popularity of this service rendered by banks. There are several reasons that have inflamed the popularity of this mobile mode, and this type of service is all set to attract more customers in the future.

Growth in future

Mobile banking industry has registered good growth, as there is more scope for this mode to register good growth in the future. In future, customers would be using mobile banking services to carry out transactions, as they would be using this mode for various purposes. Whether it is the case of buying a pen or buying a car, people would make good use of this convenient procedure to carry out financial transactions, where the practice of carrying cash to buy things would become old and worn out in the future.

Technology wave

Technological growth has been another factor that has influenced the popularity of this convenient service. With technological advancements registering growth at a great pace, institutions are keen to make use of technological advancements to provide services as in a way that it becomes easy and comfortable for customers to utilize this type of service. In essence, technology wave has been the prime reason that has fueled the need to develop banking software that would pave the way for this convenient banking service.

Easy access

This is a convenient mode that has allowed customers to carry out transactions with ease. Most of the institutions offer mobile banking services, and the software built by financial institutions affords easy downloading facilities. In most cases, banking service software can be downloaded free of cost, and the effective user interface paves the way for easy, quick and convenient transactions.

Banking software vendors

As financial institutions have realized the potential of this banking mode, they are eager to develop banking software that would help them provide easy service for customers. With the demand for banking software shooting through the roof, banking software vendors have seized the opportunity to cater to this specific need of financial institutions. There is also an increase in the number of software vendors who have come out into the open to offer services and meet the demands of such institutions.

Gains for financial institutions


By offering this type of service, financial institutions have found the right mode to cut down costs that come along with services offered for customers. As this service mode allows banks to cut costs, financial institutions are keen to encourage customers to make use of this service option.

Several reasons have worked in tandem to inflame the popularity of mobile banking services, which in turn have made it easy for customers to enjoy this novel banking experience.